Storage Brixton Health and Safety Policy
Storage Brixton is committed to providing a safe and healthy environment for all employees, customers, contractors and visitors. This Health and Safety policy sets out our approach to managing risks associated with storage operations, handling goods, and the provision of removal and related services.
Our objective is to prevent accidents, work-related ill health, and unsafe practices by promoting a clear, consistent and proactive health and safety culture across all areas of our business.
Scope of this Policy
This policy applies to all Storage Brixton staff, agency workers, contractors, and any other persons working on our behalf, as well as customers and visitors using our storage facilities or engaging our removal and associated services. It covers activities on our premises, at customer locations, and during transport of goods where we have responsibility for operations.
Health and Safety Responsibilities
The overall responsibility for health and safety rests with the management of Storage Brixton. Management will ensure that appropriate resources, information, and training are provided so that this policy can be implemented effectively.
Managers and supervisors are responsible for day-to-day implementation, including ensuring that safe systems of work are followed, risk assessments are completed and reviewed, and that incidents are reported and investigated.
All employees have a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions. Staff must cooperate with Storage Brixton in meeting legal and policy requirements, follow instructions and training, use equipment correctly, and immediately report hazards, near misses or incidents.
Contractors working on our behalf are required to comply with this policy and with all relevant health and safety standards. Customers and visitors are expected to follow on-site safety instructions and signage and to act responsibly while on our premises or when interacting with our teams at other locations.
Risk Assessment and Risk Management
Storage Brixton will identify and assess significant risks associated with storage, handling, lifting, transport of goods and general workplace activities. This includes risks linked to manual handling, use of vehicles, loading and unloading, confined spaces, working at height, slips, trips and falls, fire, and security-related hazards.
Risk assessments will be conducted regularly and whenever there are significant changes to work practices, equipment, or premises. Findings will be used to implement proportionate control measures, such as revised procedures, training, signage, or equipment improvements.
We are committed to continuous improvement, reviewing control measures to ensure they remain effective and adjusting them where necessary to reflect changes in operations or best practice.
Training, Information and Supervision
All employees will receive appropriate health and safety induction training, including information on emergency procedures, incident reporting, safe use of equipment, and manual handling techniques relevant to storage and removal activities.
Where specific tasks present higher risks, such as operating vehicles, handling heavy or awkward goods, or using mechanical aids, additional training and competency checks will be provided. Refresher training will be arranged where required.
Managers and supervisors will ensure that staff are properly supervised, especially where new employees or new processes are involved, and that only competent persons undertake higher-risk tasks.
Safe Working Practices
Storage Brixton is committed to maintaining safe systems of work across all operations, including storage, packing, loading, removal, and transport of goods. This includes:
Ensuring manual handling tasks are planned to minimise risk, using mechanical aids where appropriate and encouraging staff to work in teams for heavy or bulky items.
Maintaining vehicles and equipment in safe working condition through regular inspections and servicing, and removing from use any equipment that is defective or unsafe.
Keeping storage areas, loading bays, corridors and access routes clear, well lit and free from obstructions that could cause slips, trips or falls.
Applying safe stacking and racking procedures to prevent collapse or falling items and ensuring maximum load capacities are observed at all times.
Using suitable personal protective equipment where risk assessments identify the need, and ensuring that such equipment is correctly fitted, maintained and replaced when necessary.
Customer and Public Safety
Storage Brixton will take reasonable steps to ensure that customers and visitors are not exposed to unnecessary risks while using our facilities or engaging our removal services. This includes clear signage, controlled access to operational areas, and guidance on safe behaviour when customers are present during loading, unloading or handling of goods.
Where work is undertaken at customer locations, staff will conduct dynamic risk assessments, identifying any immediate hazards and taking appropriate steps to manage them, including safe parking, secure loading areas, and careful movement of goods through properties and shared spaces.
Emergency Preparedness and Response
We will maintain clear procedures for dealing with emergencies, including fire, serious accidents, spills, and security incidents. Staff will be trained in relevant emergency arrangements, including evacuation routes, assembly points, and the correct use of fire safety equipment where appropriate.
Emergency information will be displayed prominently on our premises. Regular checks of fire detection and firefighting equipment will be carried out, and drills may be conducted to test the effectiveness of our procedures.
Incident Reporting and Investigation
All accidents, near misses, dangerous occurrences and health and safety concerns must be reported promptly to management. Storage Brixton will investigate such events to identify root causes and implement corrective actions to prevent recurrence.
Records of incidents and investigations will be maintained and reviewed periodically to identify patterns and areas for improvement in our storage and removal operations.
Monitoring, Review and Policy Updates
Compliance with this Health and Safety policy will be monitored through inspections, audits, incident reviews and staff feedback. Where shortcomings are identified, Storage Brixton will take timely action to address them.
This policy will be reviewed regularly and updated as necessary to reflect changes in legislation, guidance, operational practices or organisational structure. The latest version will be communicated to employees and made available to customers and other interested parties on request.
By working together and following this Health and Safety policy, Storage Brixton aims to maintain safe, efficient and reliable storage and removal services for all.
